Privacy Policy
Last modified: October 27, 2025
Introduction
Qyro Ai (“we,” “our,” “us”) operates a WhatsApp Automation Platform that enables businesses to manage conversations, send automated messages, and build chatbots using the official WhatsApp Business API.
This Privacy Policy explains how we collect, use, and protect your personal and business data when you use our platform, website, or related services (“Services”).
By accessing or using our Services, you agree to the terms of this Privacy Policy.
Information We Collect
We collect the following types of information:
Account Information
When you create an account, we collect:
- Name, email address, phone number
- Company name, business category, and website
- Login credentials (securely encrypted)
WhatsApp API & Business Data
When you connect your WhatsApp Business API account, we may collect:
- WhatsApp Business Account ID, phone number, and display name
- Message logs, templates, chatbot data, and contact lists (only to enable platform functions)
- Meta Business Account details (as provided during API setup)
Payment Information
When you subscribe or make a payment, we collect:
- Payment amount, mode, and transaction details
(Note: We do not store full card or banking details. Payments are processed securely via trusted gateways like Razorpay, Stripe, or PayPal.)
Usage & Technical Data
We automatically collect:
- Device type, browser, IP address
- Platform usage logs, error reports, and analytics data
Cookies and tracking data to improve user experience
How We Use Your Information
We use your data for:
- Providing and maintaining the WhatsApp automation services
- Managing accounts, integrations, and message delivery
- Sending system alerts, invoices, or updates
- Improving performance and preventing abuse or unauthorized access
- Complying with legal or regulatory obligations (e.g., Meta Business API terms)
We do not sell, rent, or trade your personal data to any third party for marketing purposes.
Data Sharing & Disclosure
We only share information in the following cases:
- With WhatsApp (Meta): To provide API services, as required under WhatsApp Business Platform terms.
- With Service Providers: For payment processing, hosting, analytics, or technical support under strict data protection agreements.
For Legal Reasons: To comply with applicable laws, regulations, or government requests.
Data Security
We implement industry-standard security measures including:
- SSL encryption for all data transfers
- Encrypted storage of sensitive credentials and tokens
- Restricted internal access on a need-to-know basis
- Regular vulnerability assessments
However, no system is fully immune from security risks. You are responsible for safeguarding your login credentials.
Data Retention
We retain your data:
- For as long as your account is active, or
- As required to fulfill legal, accounting, or regulatory obligations.
Upon account deletion, your personal and WhatsApp data will be permanently deleted from our systems within 30 days, unless retention is legally required.
Your Rights
Depending on your region, you may have the right to:
- Access or request a copy of your data
- Correct or update inaccurate information
- Delete your account and associated data
- Withdraw consent at any time (this may affect service functionality)
To exercise these rights, contact [support@yourdomain.com].
Cookies Policy
We use cookies to:
- Maintain session login
- Analyze traffic and improve site performance
You can disable cookies in your browser settings, but some features may not function correctly.
Third-Party Integrations
Our platform may integrate with external tools like Google Sheets, Shopify, or CRM systems. We are not responsible for the data handling of those third-party services. Please review their respective privacy policies.
Policy Updates
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of our services indicates your acceptance of the updated terms.
Contact Information
For any queries or legal concerns, please contact:
📧 Email: [support@yourdomain.com]
🏢 Company: [Your Company Name / Legal Entity]
📍 Registered Office: [Full Business Address]